First started going here a few years ago and regularly had my haircut as the staff were generally good and it was a good customer experience. Now it is clear there has been some changes to the staff available and wait times have increased significantly everytime I was there. Last time I had selected a stylist with a 0 minute wait time and ended up waiting 25 minutes for then other people to come in behind me and be seen quickly. I was then told by staff that my stylist was just with another customer and I would have to wait another 20 or so minutes. This was the final straw for me. I left and will not be going back to another SportsClips unless things change significantly.